Web Solutions` Customer Support team takes pride in providing timely and courteous assistance to all our customers. We listen to your needs and offer professional support backed by the state of the art technology and experience.
We make sure that your needs are met with the highest standards of excellence. We do our best to resolve problems fast and minimise any inconvenience they may cause. At Web Solutions, we appreciate your feedback and stand behind our promise to deliver the top quality service. Our team members are knowledgeable and responsive, ready to help you every step of the way.
Some of the most frequently asked questions, including definitions and tutorials, are listed below with helpful answers from our Support Team. If you need further assistance, you can get in touch with us on-line by email or chat, or via phone.
1. Find System preferences 2. Choose Internet Accounts and press Add Account 3. Choose Add Other Account… 4. Choose Mail Account 5. Choose a name for your Mail Account 6. Type your Email Adress. 7. Type the code for your...
1. On your computer, log in to the Outlook Online account that you want to import messages into. 2. Select Settings then click "View all Outlook settings" 3. In "Mail" section click "Sync email" tab. 4. Click "other email accounts"....
1. Open your Windows Mail app. 2. Click “Accounts”, then “Add accout” → “Advanced setup”. 3. Click “Internet email”. 4. Fill in the form by entering the relevant details of your e-mail account. Use this settings: incoming/outgoing server: mail.web-solutons.dk account...
1. On your computer, log in to the Gmail account that you want to import messages into. 2. In the top right corner, click "Settings", then "See all settings". 3. Click the "Accounts and Import" tab. 4. In the "Check...
1. Open the message. 2. In the “Message” window, please click “Other Actions” → “View Source”. 3. A new window will open. Copy its content to .txt file and save it.
Please follow the instructions below to perform the changes. First step: Open Mac email client From Mail menu choose Preferences and then Accounts Go to Account Information (see picture 1) Description: - this option is useful when you have more...
Please follow the instructions below to perform the changes First step: Open Windows Mail client From Menu bar choose Accounts Add email (see picture 1) Second step: - account credentials: Email Address: enter your email address here Password : enter...
Please follow the instructions below to perform the changes. First step: Open Thunderbird If this is your first account in Thuderbird you well see screen as below: To create New Account choose Email as marked above. If you already have...
1. Open the message. 2. Click on “View” → “Message” → “Raw Source”. 3. A new window will open. Copy its content to .txt file and save it.
1. Click with the right mouse button on the message. 2. Click “Source”. 3. A new window will open. Copy its content to .txt file and save it.
1. Log in to the mail account in webmail (the one you want to forward emails from). 2. On top right corner click avatar > Settings. 3. Go to Mail card and choose ‘Forwarder’ from left menu. 4. In 'Forward...
1. Sign-in to webmail as administrator – https://mail.web-solutions.dk/Admin 2. Choose the Domain where DKIM must be created. 3. Choose properties (left side of the screen), then click the DKIM (down below to the right). 4. Follow the guide, choose ”Setup...
In order to limit abuse by spammers all user accounts have a daily outgoing mail limit. If you need to send more mail, for instance to send newsletters etc., you can increase the mail limit by following the instructions below....
Please follow the instructions below to perform the changes. Password Policy: - Minimal password length: 8 characters - At least one upper case character - At least one numeric character - The password should not contain the username or alias You...
If you forgot your password there is an option to reset it, but only if you have previously added an alternative email in the user panel. First step: Click here to open webmail https://mail.web-solutions.dk Choose Reset password (see picture 1)...
To enable the "reset password" option you need to provide an alternative email address. First step: Click here to open webmail https://mail.web-solutions.dk Second step: Login using your email address and password (see picture 1) Go to user account settings (top...
Please follow these steps to add your webmail account: 1. Go to iPhone menu, choose Settings. 2. Choose Mail 3. Press Accounts 4. Press Add Account 5. Press Other 6. Press Add Mail Account 7. Write the name for your...
Please follow these steps to add your webmail account: Choose Settings Choose Mail Press Accounts Press Add Account Press Other Press Add Mail Account Write the name for your mailbox, your own e-mail address, your own password and a description....
Please follow the instructions below to add email account using Android. First step: Create a new email account Enter your full "Email Address" Enter the password for your "Email Address" Tap "Next" Choose the type of email account you will be using. IMAP: IMAP...
Please follow the instructions below to add email account using Windows Phone 8. First step: Go to Settings Open email+accounts Add an account Enter your email address and password Sign in Account need to be configured - go to Advanced...
1. Tap on settings icon. 2. Scroll down to "Accounts" and tap it. 3. Choose your account type – for Web Solutions the account type is Personal (IMAP). 4. Tap on "Account Settings". 5. Choose your account. 6. Scroll down...
1. Go to Settings. 2. Choose your account. 3. Replace your old password with new one in "Password" field.
There is an easy solution to send e-mails from Wordpress to an outgoing SMTP server using SMTP authentication. Simply install the latest version of the following plugin from the Wordpress.org plugins collection: WP Mail SMTP (or download version 0.9.5 here) and...
There is an built-in solution to send e-mails from Joomla to an outgoing SMTP server using SMTP authentication. To get started, log into the Administration area (the back end) of your site, and go to Global Configuration. Inside Global Configuration,...
PHP mail() does not usually allow you to use the external SMTP server and it does not support SMTP authentication — required by many a mail servers today, including ours. To connect to our outgoing SMTP server from a PHP...
Below you can find fully working implementation of the method, which you can use to send mails. Simply change the property values i.e. "user@domain.tld" to the email address you want to send from, provide your password, and define the recipient...
1. Click the link found under the point No. 1 2. Sign in to the client panel by using your Login and Password 3. Click on the 'Invoices' Tab at the Navigation Panel 4. Select 'Pay' to pay the invoice...
To manage your files through our FTP server, you need an FTP client installed on your computer. It will allow you to browse your files and upload or download them. This is the easiest and most reliable way to transfer...
1. Sign in (Sign In) to the Control Panel using your login credentials (Don't have an account yet? Check our register guide!) 2. From the top menu select Settings > Security. 3. From the left menu bar select the Two...
1. On the main page click the Register link in the top right corner to sign up. 2. Fill up the form with either your company, or your private details. Please double check your provided e-mail address. Fields marked with...
1. Go to your plesk log in site, then click "Forgot your password". 2. Enter your e-mail adress connected to your plesk account, then click "Send". 3. Information about setting the new password will come to the e-mail assigned to...
1.Go to Domains and select the domain you want to secure. Click "Hosting Settings". 2. On the "Hosting Settings" page, make sure that "SSL/TLS" support is enabled. 3. Go back to domain's dashboard. Click "Let's Encrypt". 4. Select required options. We recommend to select:...
When your hosting subscription has been created, also your domain is automatically being added in Plesk control panel. We can call this domain name the first domain of your subscription. To start using your website you should have your website’s...
To reset your password, go to the Plesk login panel then click Forgot your password (Figure 1) On the next page, enter the username and the e-mail address assigned to it. It is possible that username is also your e-mail...
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